Good Morning Everybody
I hope everyone is managing to keep warm in this cold snap.
The Met Office have issued an Amber Alert for cold weather and snow in the East Midlands, Yorkshire and Humber, North East England and the East of England.
There is also a Yellow Alert for most of England. For further information see the link below:
At the helpline we have a very good 'Keeping Warm Letter' with advice and tips about how to keep you and your homes warm.
Please call us on 03000 030 555 and we will get this out to you.