Hi everyone. I'm the carer for my husband who has very severe COPD.
I just need to vent about the oxygen supplier that took over the NHS contract from the previous supplier in March. (Name not mentioned, but if you're in the area you know who they are.) Problems with the previous supplier where virtually nonexistent for the three years they provided a concentrator and liquid oxygen for my husband. Now it seems that something goes wrong at least once a month. We are now going on to our fifth portable liquid oxygen flask because the fill valves either fail completely or become unreliable. Even the large liquid storage tanks now seem to be losing more oxygen than they did initially and are not lasting the standard two weeks before replacement, even though our use has not changed. We are also on our third concentrator since the Air Liquid one was replaced in May for one from the new company. The first concentrator proved faulty within the first few days. The second concentrator went wrong two months ago ... and now we're onto the third. The new company also messed up the O2 prescription.
It's endless and I am finding it totally frustrating and stressful. I'm losing days waiting for people to come and replace equipment. My husband is oblivious to it since I manage everything for him.
On the plus side, the new company is very responsive when something does go wrong. But why, oh why, oh why does it have to be this way when previously O2 supplier was no bother at all?
Sorry ... just needed to let off some steam.