Hi my lovelies, just had a run-in with a receptionist at my GP surgery and feeling really upset. I need some steroids (Prednisolone) and my new med (Mycophenolate), plus I was promised on Friday by one of the GPs that I would be emailed my latest blood tests as I have a phone consultation with Papworth tomorrow and they need the results. This has not turned up so I wanted to make sure it would be here. Anyway, long story short she made me feel like a complete plonker, said they hadn't had letters from Papworth authorising things (I have copies of the letters sent out 5 weeks ago), what was I talking about and admin hadn't sent the email as they are 'behind' with work.
I know it's complicated but there are ways to deal with the situation better than this. She got a bit more helpful when I said 'OK, I'll just tell the consultant tomorrow that my GP surgery couldn't be bothered to chase things up for me and also I couldn't have the meds they said are so important'. She's 'looking into it', leaving me exhausted, tearful and never wanting to phone again, meds kicking in so I'm not at my best lol.
Thanks for listening, and sorry for the rant. Keep safe everyone.