British Lung Foundation

An update from HealthUnlocked regarding spam posts

Dear BLF Community

HealthUnlocked would like to apologise for the level of spam that has been posted in the community over the previous 24 hours. We have taken steps to remove all of the offending content and ban the users responsible. We will continue to monitor the situation over the coming days and will take the necessary actions in order to limit this type of behaviour.

As a response, we are developing a spam detector to identify & track down users who are spamming in communities and automatically ban some of the offenders. This system will reduce the impact of spamming, though it won’t catch all spammers due to the risk of inadvertently catching a regular member. We will continue refining this system as your privacy and security is our main priority.

If you do find any further evidence of spam, please do click on the ‘report’ button next to the post in question, it will then be immediately brought to the attention of the community administrators and HealthUnlocked.

If you have any further questions please don’t hesitate to get in touch via our support centre, you can do that by clicking the ‘help’ button above.

As always, thank you for being part of the HealthUnlocked community and have a great day.

Hugo W.

The Communities Team

HealthUnlocked

14 Replies
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Think we've had enough spam for one day Hugo, never liked the stuff, stick to sardines much safer

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shut spammers account

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Hello Hugo! No need for apologies - I for one am too grateful for this site. :)

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Hi i understand if your banned the offending post,reply goes too

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Let's hope it sorts out all the trouble

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It's still happening - two new ones in past few minutes. What is going on?

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I for one appreciate all the work you must have done today, to get the site back up and running, and then to try to protect the site in future

Spamming is Rife on the internet.....even the big sites get hit

Well done Mods

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There seems to be more rubbish than proper posts

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All the hard work is bringing things back to normal.

Ali

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Why people pick on sites like ours is beyond me I hope they never get a lung condition they are very sad people and I would not swop my life for theirs.

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Touché onamission. Xx

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Thanks Hugo for all your hard work. These spammers are everywhere. We will just have to be patient until you get it all fixed. Thanks for keeping us posted. Cheryl

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