Oh how I hate red tape! On Monday I found out I could have the oxygen pipe fitted round my bungalow instead of dragging it behind, such a pain when my husbands stands on it, so as my respiratory nurse was coming Tuesday morning I asked her about it and rang the council to see if I could have it done as I didn't want to contravene my tenancy agreement. Well the nurse sorted it out did a HOOF and Air Liquide are ready and waiting! When I rang the council they said to email the Housing Manager with a phone number and they would ring the same day and then follow it up with a letter of confirmation. Two days later I rang them again and nothing had been done except forward my email to the Housing Manager who at that time was in training! I have just had a phone call to say it has had to go to the department that deals with disability adaptations and the appropriate engineer is looking into it and I should get a letter early next week with permission. Why, oh why, when they don't have to do anything does it take so long to say yes or no, they don't even have to come out to look. I am sure I am not the only person in this area who has asked for it. No wonder we pay so much Council Tax to pay the wages of so many useless people who sit in offices passing the buck! Grrrrrrrrrrr
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