From the start, this is a call for everyone to boycott travel by rail. I will be from now on as I am disgusted at the reply I got when asking about a disabled persons railcard. They obviously don't care !
I receive DLA low rate care component and I'm fighting for the mobility component. I am on ESA and in the support group. I have a disabled persons travel pass and a blue badge from the council. I really struggle to use the railways if I need to transfer between platforms or, when I go to see my Dad, where I have to get from a bus stop that's actually under the platform to the railway, which involves a walk up a slope that I have to give myself an hour to conquer as I need to stop often to get my breath. I just can't manage it any more.
Having a railcard will not solve these problems, but I am disgusted at their attitude where they say that they rely on government departments making decisions so they can issue these cards. DLA low rate care does NOT qualify, you have to be on the higher rates or PIP. They dismiss the disabled persons travel pass and blue badge as not being sufficient. ESA isn't even mentioned in their list.
They say the railcard is "...targeted at people who have disabilities that give them the greatest difficulty using rail." - What the heck is COPD then ? They then say "The Railcard is available to people who have a disability that is of a nature which entitles them to receive the entitlements listed on our leaflet."
I only started to look at this when someone on here mentioned the passenger assistance scheme and I was originally told I needed to have the disabled persons railcard to qualify for this - which was wrong...
I will now refuse to use the rail network at all as I feel I am being discriminated against.