Help

[pamela67]

Everytime I try and log on to this site I get a logo keep poping up saying there are problem with the security certificate for this site the certificate is,not from a trusted authority can anyone help me with this I don't understand what it means

[libby7827]

One thing that can cause this is the date setting on your computer. I was once tearing my hair out as every site said it had no security certificate, the certificiates only last a certain time so if your computer has had a blip and lost its time and date settings you'll get that message. Try resetting the date - otherwise, I don't know! But there are a couple of members who are very savvy and will hopefully come to your rescue. Libby

[pamela67 in reply to libby7827]

Hi libby I use my phone to go on this site would that make a difference but I've always used my phone and nothing like this as happened tell today,and that logo starts popping up,doesn't take alot to confuse me but this as thankyou for your replied xxx

[Hidden in reply to libby7827]

We had power cuts last night. I wonder if they upset the laptop. I am ignorant.

[pamela67 in reply to Hidden]

We didn't have a power cut snowdrift last night xx and your not ignorant you are probably just like me don't no alot,about computers xxx

[pamela67 in reply to pamela67]

Sorry anieseed silly phone doing predictive messaging didn't mean for it to come out,as,snowdrift sorry xxx

[stone-UK]

Hi

Not to sure ! If this message is from your installed security suite,

You may have to accept it as trustworthy.

It is common for security systems to throw up a warning, if the site is not known.

[pamela67 in reply to stone-UK]

Hi stone I've never known this,to happen before it just,confused me thankyou xx

[Hidden]

I had the same and reported it to HU. Confusing.

[Lynne1955]

I've had this happen with some sites, but as long as I trust them I accept without the security certificate. It has even appended for me with M&S and Amazon. I would suggest to use common sense and allow those you know.

Lynne xx

Lynne xx

[pamela67 in reply to Lynne1955]

Hi Lynne normally I do use my common sense but seen as the logo as never appeared before I was a little concerned thankyou x

[Lynne1955 in reply to pamela67]

I understand. I wasn't implying you didn't have common sense at all. Merely that that's how I approach those messages. Xx

[pamela67 in reply to Lynne1955]

Hi didn't think you was lynne it's just me I no I've not got alot if common sense thankyou for your advice xx

[Hidden in reply to Lynne1955]

Thanks, Lynne, I will be ready next time -- one learns.

[Hidden]

Don't know much about phones, Pamela, but I would recommend you run your anti-virus programme to see if it's giving a false positive for malware.

Bots, spiders and crawlers trawl the internet 24/7, perhaps your browser cookie cache needs to be cleared, before you stop getting that message.

It's so easy to pick up unwanted malware, found over 200 p2p's on mine yesterday LOL. Hey, that's what I get for going on facebook and playing games

Sandra x x x

[pamela67 in reply to Hidden]

Hello nowheeze I will ask my daughter to run the anti virus programme for me tommow I am clueless with the internet thankyou for your advice hope you are copeing with this hot weather take care xx

[Hidden in reply to Hidden]

Hi Sandra. Whats a bot, spider and crawler please. If you don't mind me asking..

Bev x

[Hidden in reply to Hidden]

They are all small programmes which gather information from websites, for search engines.

Sandra x x x

[phillips1]

I have been running computers for twelve years, always with the protection of Norton. It has never let me down.

Bobby xxx

[Hidden]

It may be due to the security settings in your Internet explorer - I think.

[pamela67 in reply to Hidden]

Thankyou mark I'll get my daughter to check for me today

[knitter in reply to pamela67]

Hi Pamela, my daughter had to spend time at the weekend sorting my laptop after I tried to update my Internet Explorer, think I need lessons!

[pamela67 in reply to knitter]

Me to knitter xx

[Hidden in reply to pamela67]

ha ha, I've had lessons, didn't help me too much, lol

[knitter]

Hi Pamela, I have been getting the security message the last few times I have logged on too. I use Norton and the old Internet Explorer