Camera Battery Quote Update

After talking to trading standards I was armed with the knowledge that when the shop had given me a till printed out quote for £20.00 for the camera battery we had entered into a legally binding contract.

I was in a strong position and nothing was going to budge me, I also didn't want to let down my backing supporters on this site also. (Gives you all a pat on the back) :)

I entered the shop and heard the familiar ladies voice that was on my phone messages, saying that the battery was now going to cost £35.00. She was obviously a real business lady who didn't suffer fools gladly but I had a plan. I quickly headed for the battery display rack in the shop and found the battery I wanted was now in stock but priced at £26.99 so where did this £35.00 pound figure come from, was she going to say that they could knock down the price from £35.00 to £26.00 and think I would go away happy and she would have sold the battery at the normal price. I picked the battery off the rack and took it to her at the till and handed her the quoted receipt at the same time. At this point she realised who I was and started saying that a mistake had been made with the quote and she would see what she could do. But she now new that I could see the normal price was £26.99 and the £35.00 she had mentioned on the phone was no use to her now. Well she huffed and puffed while going in and out of a back room muttering all sorts of stuff under her breath. I think she was trying to think of a way of getting more money out of me but I just stood there and said nothing. After a considerable length of time had passed which was verging on the embarrasing she eventually said begrudgingly, well I suppose I'll have to let you have it at the quoted price as a gesture of good will.

Its amaizing what a bit of eye contact and a face to face meeting can do as I know an over the phone conversation would not have resulted in the same outcome.

She was thrown off her original plan by me picking the battery off the rack clearly showing the shop price was not the £35.00 she mentioned on the phone.

I love it when a plan comes together but I was slightly disappointed that I didn't have to use International rescue, a chieftain tank, or the trading standards referance number and phone number I had in my back pocket.

The lady made it very obvious that she was not happy but collapsed under the look of stealey determination I had on my face. :) .

Thank you all for your advice, It made a differance to my attitude and the final outcome.

Tony. KOTC would probably say something resembling this now. Go to your local Breathe easy for a little eye contact eh'. :) King if your out there I hope your feeling better today.

13 Replies

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  • Well done tony and second your good wishes for King

  • Very well done, but I was in no doubt about the outcome! x

  • And it's Tony 1 and Shop 0 - that's what I call a damn fine result. :) Well done - bit sad that International Rescue wasn't needed, it would have been the 'and finally' on News at Ten !

  • Wow!!

    I can hear the 'Mission Impossible ' sound track

    Next time get a friend with a phone video to record it, this belong on Youtube ..... with sound track of course!

    Massively amused

    Izzy

  • Result! :D

  • Excellent outcome Tony. Can I tell army son to stand down now? His ruddy tank is blockin' me drive.

    Bobby

  • Once again guy's, thanks for your advice on how to tackle this problem, I always new once the BLF healthunlocked team were on the case she was doomed!!! to fail. :)

    Tony.

  • Hi Tony, A wiz getting ma bike ready in case you needed help and you didni need to battery anyone, Did a 3 mile walk with Fran this evening the weather was spot on for walking. MC

  • Careful with that bike MC, especially when Frans about as that might end with a bit of assault and 'battery'. You did great with that 3 mile walk today, the weather makes such a difference to what we can do and how we feel.

    Its great down here at the moment, and I managed a similar distance yesterday on my 2 bridges river severn walk. What made it easier was I had a lovely little battery in my pocket and the smell of victory was in the air.

    I like your Scottish accent, made me feel like I was there. :)

    Tony

  • A a chieftain tank sounds good. Now that's worth thinking about ! :)

  • That was realy good Tony! WHOOP WHOOP! I'm made up you got the best result as you so rightly deserve! :D XX

  • WooHoo,Tony refused to give up,& won the war!! Good on you,breathe easy,

    Love Wendells xxx

  • Brilliant! Well done to you. :-)