I used to get my oxygen from Air Products, but the NHS changed the contract to Air Liquide a couple of years ago, and I've been having lots of problems getting my portable cylinders delivered. Air Products never missed once, but with this lot I get deliveries at 9 pm, or they just don't turn up at all. But this week they have really excelled themselves, they were supposed to deliver my cylinders on Tuesday, and here I am late on Thursday afternoon still waiting. At no time over the last 3 days have they bothered to phone and let me know, I have to do all the chasing.
Is anyone else having the same sort of issues? If so, what can we do about it?