....................................... You will love this ,the brains behind the service centres
NOTE TO SELF CANCEL CREDIT CARDS PRIOR TO DEATH
Be sure to cancel credit cards before you die!This is so priceless and so easy to see happening- customer service,being what it is today!
A lady died this past January,and the bank billed her for February and March for their annual service charges on her credit card,and then added late interest on the monthly charge.
The balance which had been£0.00 is now somewhere around£60.00
A family member placed a call to the bank:
Family member:''I am calling to tell you that she died in January.''
Bank:'' The account was never closed and the late fees and charges still apply.''
Family member: ''Maybe, you should turn it over to collections''
Bank:Since it was two months past due,it already has been.''
Family member:''So what will they do when they find out she is dead.?''
Bank:''Either report her account to the frauds division or report her to the credit bureau,maybe both.''
Family member:''Do you think God will be mad at her?''
Family member:''Did you get what I was just telling you......the part about her being dead.?''
Bank:'' You'll have to speak to my supervisor.''
Supervisor gets ob the phone:
Family member: ''I,m calling to tell you,she died in January.''
Bank: 'This account was never closed and the late fees and charges still apply.''
Family member:'' You mean you want to collect from her estate?''
Bank (stammer)''Are you her solicitor?''
Family member:''No I'm her great nephew.''(solicitor info given)
Bank: Could you fax us a certificate of death?''
( Fax number is given)
After they get the fax:
Bank:''Our system just isn't set up for death,I don't know what more I can do to help.@'
Family member: Well if you figure it out great! If not,you could just keep billing her.I don't think she will care.''
Bank: ''Well the late fees and charges do still apply.''
Family member:'' Would you like her new billing address?''
Bank: ''That might help''
Family member:''Plot Number 1049,Finchley Memorial Cememtery,Great North Road,Finchley,London.''
Bank:'' Sir,That's a cemetery!''
Family member: Well what the **** do you do with dead people on your planet?''
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