I am new to this site and recently had an experience with my GP practice and pharmacy that upset me considerably. Recently I went to my pharmacy to pick up repeat prescriptions of inhalers etc. Amongst these was a request for ventolin inhaler. As I was going away and running low I wanted to be on the safe side. The pharmacist informed me that the request for ventolin had been refused, there was a block on my notes. Reason being I was now on Qvar and Serevent inhalers and didn't need the ventolin inhaler anymore. And as I hadn't requested a repeat prescription for the Ventolin for over a year they assumed I didn't need it any more. I have been using these 3 inhalers + Montelucast tablets for quite a while now and it suits me. I pointed out that Qvar and Serevent were preventive and Ventolin a rescue inhaler. The pharmacist said I would have to sort it with the surgery. I traipsed to the surgery. The receptionist said there was nothing on my notes which prevented the repeat prescription being given. She would request an urgent repeat prescription for me in time for my trip away. I went back to the pharmacy a couple of days later and picked up the repeat prescription without a problem. How has this happened ? I'm still non the wiser and deeply sceptical of what happened.
I am 63 years old and have had asthma since I was a baby. I spent much of my childhood fighting for breath and this continued up until my early twenties when the medication became much more effective. For about 30 years I lived in Lancaster where I had the good fortune to have an extremely good GP and excellent fully qualified Asthma nurse who put me on the montelucast tablets. This improved my life quality enormously. Since moving to Cornwall I seem to have had nothing but problems regarding my medication. I am on my 3rd GP practice now. They all want to change my medication immediately, even though the regime I have means that I am well and happy and can mostly do what I want to and need to. There will always be times when I am wheezy ie doing shed clearing etc etc but mostly I live a normal life. What nobody seems to understand is that when asking someone to change medication, which works , is like asking to take away the safety net. I have yet to come across a fully qualified asthma nurse here, a general nurse with an interest in asthma is what seems to be the norm. There also seems to be little attention paid to the maxim of partnership between patient and surgery.