I have recently taken over the asthma clinic at the practice where I work but am appalled by the high DNA rate of patients. Trying to set the clinic up from scratch again is no easy task and those patients who are well over-due a review, have had recent exacerbations, or a high SAB2 users have been targeted first. I send out a detailed (but easy to read) letter explaining the clinic and need for review, enclosed the Asthma UK leaflet 'Making the most of your asthma review' and in the early days rang the most urgent patients and offered an appt at the best time for them but still some of them didn't turn up. I am open to suggestions as to the best way to target these clinics.
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