I know we get a lot of threads on this forum (I'm pretty sure I've written / added to a few) reporting things that have gone wrong with emergency asthma care, either in the hands of the paramedics or A&E. I think it's really important that we have a place to write these things down to help us understand them and come to terms with them so bad experiences don't make us reluctant to get help. However, I'm also aware that it probably doesn't present a balanced picture and may scare people about emergency care, so I wanted to write about my recent excellent experience.
I had an ambulance called for me at uni by uni staff - first came a fast response car then the ambulance, both really quickly despite the snow. All of the paramedics were fantastic - they read my PSP, treated me appropriately, understood the severity in terms of looking at my best rather than predicted PEF, told me everything they were doing, called ahead to the hospital.
When we got to the hospital I was taken straight into resus, the doctor I saw remembered me, again they went through the letter from my consultant etc., they listened to and understood my reluctance to increase steroids, the doctor ensured I was kept in resus where I needed to be and even had an argument with some bed manager who was trying to clear beds!!
Once they decided I was stable-ish I was moved directly to the ward (no CDU which is where problems can occur) and the nurses and docs were fantastic and also took into account my other issues - they kept a really close eye on me and were offering me nebs even before I asked as they knew my reluctance to ask, followed my med regime exactly, all nebs at the right time. My resp nurse came to see me the day I was admitted and then every day afterwards which was wonderfully reassuring.
Being in hospital is never a nice experience, but having a 'good' experience can make so much difference to how you feel and your recovery.