I opened my mail on Cristmas Eve to find a letter from Virgin Media telling me that I owe them £65 because I haven`t been paying my broadband bill. I can`t understand how because when i signed up with them in October, I arranged for direct debit, & the money would be teken straight from my bank account. I`m wondering if they`re trying it on because you really can`t trust big corporations nowadays & they`ll rip their customers off if they can get away with it. I`d like to terminate my contract with them but Iv`e signed on for a year, & I doubt if I can get out of it without paying a big fine. Do any other members know if It`s possible to switch to a cheaper supplier without paying over the odds? I know this is not a mental health question, but it is causing me some degree of stress, & has prayed on my mind over Xmas. I`m on jobseeker`s allowance, & it would cause some hardship if I had to cough up that amount of money. I feel as if Iv`e been trapped by Virgin Media, & their demands for money, I can`t find a way out.
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