Welcome back / log in: Why, suddenly... - Atrial Fibrillati...

Atrial Fibrillation Support

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Welcome back / log in

jennydog profile image
25 Replies

Why, suddenly, do I have to login every time I try to access this site? I have ticked the "keep me logged in" button and my password is accepted. I've never had any trouble previously.

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jennydog profile image
jennydog
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25 Replies
BobD profile image
BobDVolunteer

Site problems yesterday I suspect . It was taking ages to load when I tried last evening but has improved this morning.

PeterWh profile image
PeterWh

Have you accidentally switched to private mode in your browser?

Finvola profile image
Finvola

It was insisting last night that I log in with email address and then didn't recognise it - and site was impossibly slow later on.

Marion62 profile image
Marion62

Seems back to normal today

Marion62 profile image
Marion62

Another problem? - i m trying to write a message to someone - I can insert their name and write the message - but I can't give the message a title as I have done before. Any advice please.

PeterWh profile image
PeterWh in reply to Marion62

Just checked and it is the same for me. They may have by accident or by design. If by design I think that is a very poor decision.

Contact their support section - I have found them useful.

Marion62 profile image
Marion62 in reply to PeterWh

Just had a reply from the help desk -

We have a new private messaging system, which is in the form of a chat. We have introduced this system due to the technical compatibility with our upcoming mobile app.

According to this system, users cannot add titles to one-to one messages, whereas titles can still be added for the group chats between three or more users.

Marion62 profile image
Marion62 in reply to Marion62

Just found a way around the problem if you only want to message one person and give it a title = send the message to yourself as well and it lets you put in a title.

Marion

PeterWh profile image
PeterWh in reply to Marion62

I like workarounds!!! I usually try and find them and shortcuts!!!

Marion62 profile image
Marion62 in reply to Marion62

Peter I spoke to soon. I wrote a message to one person and myself and put a title in.

When I went to send it, it said I couldn't send it to myself- so had to take my name off and the title immediately disappeared.

Not pleased. New work around needed!!!

PeterWh profile image
PeterWh in reply to Marion62

Blast

Marion62 profile image
Marion62 in reply to PeterWh

Peter

Now another problem - sent a message to some one last week - 4 messages in total between us on one subject.

Started another message to the same person yesterday on a different topic - hence wanting a new title BUT instead of making it message one in a new message, it tagged it on the end of last weeks message sequence - number 5. So it appears that every message between us will just go at the end of the previous message. Will have to invent an imaginary friend!

Have written to help desk again.

PeterWh profile image
PeterWh in reply to Marion62

If that is the case then I suggest that we start an e-petition to get message titles and separate email strings reinstated.

jennydog profile image
jennydog

Judging by the response I am not alone. To-day it's worse. I keep being asked to join HU and being told that Jennydog is not available. Same problem as Finvola.

And there was no daily email.

PeterWh profile image
PeterWh in reply to jennydog

Check but the default that comes up is as a new member (the txt is not clear) and then it thinks you are trying to create a new user with your name!!!

jeanjeannie50 profile image
jeanjeannie50

I've suddenly stopped receiving notification of new posts.

Jay10 profile image
Jay10

I didn't have any postings yesterday (Saturday ) but seems to be ok today.

PeterWh profile image
PeterWh in reply to Jay10

I didn't get the summary email.

I did get an individual email for each new post, although I also checked for new posts on the webpage as well.

jennydog profile image
jennydog in reply to PeterWh

Still had to log in again to-day but did receive the daily email.

Best wishes

BobD profile image
BobDVolunteer

Mine was OK yesterday after real problems on Friday evening. Don't all get stressed. Sh*t happens and it will return to normal. At least it isn't a Virgin media site or we would be in trouble.

Fenderman profile image
Fenderman

I agree with you its a damn nuisance having to log in all the time im getting sick of it too what can be done about it?

PeterWh profile image
PeterWh in reply to Fenderman

It's been working fine for me on both my iPhone and on PC running Windows 10. Just make sure it hasn't switched you to private mode because even if you tick the box to remain logged in it doesn't because of private mode functionality

If using Windows I suggest you close browser and reboot PC because something may be left "hanging" and that is causing the problem.

horseblister profile image
horseblister

I had no e-mail Saturday either and could not access internet at all this morning, Sunday, husband had to ring Virgin and they said they had a "hang up" whatever that meant. Didnt help with the AF that went a bit wonky with stress, but a bit of gardening sorted me out.

PeterWh profile image
PeterWh in reply to horseblister

That must have been a local hang up on Virgin because I have Virgin and it's been fine here.

Deadwoodmike profile image
Deadwoodmike

Yeah, that's the reason I stopped participating. If it keeps up, I'm done. I have a hard enough time navigating on my phone as it is! Those of us with AF don't need anymore aggravation! Lol😂

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