Data disappeared : I’ve been using the app for... - Active 10

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Data disappeared

Diabeticwalker profile image
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I’ve been using the app for about 3 years. I like the updated version. But yesterday I hit a massive problem - all of my data has disappeared! I looked in the morning after my walk and again at the airport and once I got to Berlin (where I’m in a city break) it had all disappeared except for yesterday’s steps. Any ideas how I can retrieve it? I really use it as an inspirational tool and am devastated it’s just gone. Help!

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Diabeticwalker
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Diabeticwalker profile image
Diabeticwalker

Upon returning to the UK my data all reappeared. Weird but I’m happy.

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