Unfortunately they know there are problems and are desperately trying to sort them out. They did give us this survey to help find out all the glitches. I am sorry it is so frustrating. The forum is separate to the app, we do not have much input on it at all.
I do not believe this is a fair assessment of the status of the app. There are some glitches and we are constantly address them. A new version is due soon.
The never ending circle happens if you are connected to a network where you have no privilege to connect. Unfortunately this is an issue out of our control. It is a behaviour caused by internal Android mechanisms
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