Lost data

[Thebantamboy]

Hi, I downloaded the app yesterday and to test it out I set off with my wife. We ended up walking for 2.5 hrs, 2hrs of which were recorded as brisk. However, looking at the app today, it's no longer showing yesterday's activity - not on the 7 or 30 day chart. Am I doing something wrong to save the data? I was proud to get my 'Super Starter' badge!

[runswithdogs]

Hello Thebantamboy and welcome. Sorry the app is giving you grief. Have a look at the pinned post on the side and send a note to the developers if you don't mind to help improve the system

Maybe they can sort something out. I keep track of my walking separately from the app (and my phone is ancient), so I can't help you with that.

healthunlocked.com/active10...

On the plus side, I'm happy to award you a badge on the forum. We love giving them out. I've given you the 'Superstarter' badge to wear with pride as you post on the forum. As you progress in your active journey, throw a post in the Badges sections of the pinned post telling us what you've earned and we'll dish them out.

healthunlocked.com/active10...

[Realfoodieclub]

I am hearing this a lot at the moment. As far as I know there as supposed to be a big launch of a revised app but I think they are still tweaking some of the problems. Hopefully it will all be sorted soon. I am sorry.